Les Beaux Visage | FAQ’s
330
page-template,page-template-full_width,page-template-full_width-php,page,page-id-330,ajax_updown_fade,page_not_loaded,smooth_scroll,,wpb-js-composer js-comp-ver-4.1.2,vc_responsive
How to Spa and Frequently Asked Questions

WHO WILL HELP ME DECIDE HOW TO CHOOSE MY TREATMENTS?

Our Customer Service Representative will help you plan the perfect spa experience, including the best sequence of your treatments.

 

FOR BOTH WOMEN AND MEN HOW TO SPA WHAT DO I WEAR DURING MY TREATMENT?

We do provide robes and slippers. Most body treatments are enjoyed without clothing. Undergarments may be worn if preferred. Most importantly, wear what is comfortable to you.

 

WHAT TIME SHOULD I ARRIVE?

Please arrive 10 – 15 minutes prior to your scheduled time. This will allow sufficient time for you to put on your robe and relax before your service begins.

 

WHAT IF I HAVE SPECIAL HEALTH CONSIDERATIONS? 

Please notify the Customer Service Representative if you have high blood pressure, allergies, other physical ailments or disabilities, or if you are pregnant at the time of booking. All spa guests will be asked to complete a brief medical questionnaire prior to their appointment, designed with your well being in mind.

 

WHAT IT I AM LATE FOR MY APPOINTMENT?

Arriving late will simply limit the time for your treatment, potentially reducing its effectiveness and your pleasure. Your treatment will end as scheduled so that the next guest is not delayed.

 

SHOULD MEN SHAVE BEFORE A FACIAL?

Shaving isn’t necessary but it is recommended. If you shave prior to your facial, be sure to do so at least two (2) hours prior to your scheduled appointment.

 

WHAT ABOUT MY COMFORT? 

Whether is the amount of massage pressure or the volume of the music…. Just ask us.

 

WHAT ABOUT GRATUITIES?

Gratuities are not included in the price of our services, signature treatments or gift cards.

 

CAN I HAVE MY CELL PHONE ON?

We ask that you keep your cell phone off during treatments to prevent disruption of services and other guests.

 

WHAT ABOUT PAYMENT FOR SPA SERVICES? 

We accept Visa, Master Card, Traveler’s cheques, debit and Les Beaux Visage Gift Certificates.

 

HOW MUCH NOTICE DO YOU REQUIRE IF I NEED TO RE-SCHEDULE OR CANCEL MY APPOINTMENT?

24 hour notice is required if you are not able to keep your appointment.

 

WHAT ABOUT MY JEWELRY AND VALUABLES?

Please leave such items at home or in your hotel safe. While there are lockers available in the spa. Les Beaux Visage does not assume any liability for personal items.

 

WHAT ABOUT SPA PARTIES? 

We are more than happy to customize any of our spa treatments and packages to incorporate a group setting, be it a staff function or special occasion.

 

HOW DO I RESERVE MY APPOINTMENT?

For all spa packages a credit card number is required to reserve your appointment. If appointment is not cancelled as per our requirements, a $35.00 fee will be charged.
We recommend that prior to leaving you schedule your next service